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FAQ's

  • How can I stay updated on new arrivals and promotions?
    To stay in the loop on the latest arrivals, promotions, and exclusive offers, be sure to subscribe to our newsletter. You can find the subscription option on our homepage or during the checkout process. Follow us on social media for real-time updates and style inspiration.
  • How do I determine my size?
    To find the perfect fit, refer to our detailed size guide available on each product page. If you have specific questions or need personalized assistance, our customer support team is always ready to help. Feel free to reach out via email or our live chat feature.
  • How can I contact customer support?
    For any inquiries, assistance, or feedback, our customer support team is here to help. You can reach us through our Contact Us page or via email at support@ifdmarketplace.com. We strive to respond to all inquiries promptly.
  • What makes IFD Marketplace unique?
    At IFD Marketplace, we curate our collection with an unwavering commitment to quality and style. Each piece is carefully selected, ensuring a blend of the latest trends and timeless elegance. Our dedication to offering true quality sets us apart in the world of fashion.
  • Can I modify or cancel my order after placing it?
    Once an order is confirmed, it enters our streamlined processing system to ensure prompt delivery. Unfortunately, we are unable to modify or cancel orders once they have been placed. Please review your selections carefully before completing your purchase.
  • How can I track my order?
    Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to track your package. You can also log in to your IFD Marketplace account to view the status of your order.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • What is your return policy?
    We want you to be completely satisfied with your purchase. If you're not happy with your order, please refer to our detailed Return Policy for information on how to initiate a return or exchange. Note that certain items may be subject to specific return conditions.
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